KNUCKLEHEAD OF THE WEEK

Not all Knuckleheads are customers.  Sometimes they do tattoos.  

We allowed someone to start working at Cardinal Tattoo based off of prior knowledge that the person had about ten years experience in the business and just about all the rest of the information he gave was false.  Don't get us started.  

It took about three weeks to figure out this guy was a problem and to let him know his services would no longer be needed.  To this day he claims not to know why, which is actually a big part of the problem.  We have the rambling texts, photos of shoddy work, and the physical evidence of a significant substance abuse problem, all coupled with an alarming number of anecdotes about his personal behavior that, if he was being honest with himself, he would admit his faults and start working on them with Herculean intensity.

Three weeks. 

Some people have had shorter runs.  Like the young lady who wanted an apprenticeship but was so busy trying to sleep with just about everyone in the shop (male and female, tattooer and customer) that she forgot to try to learn how to tattoo.  That lasted about two weeks.

What about the 47 yr-old pothead that couldn't help getting stoned in the parking lot during business hours and had trouble showing up to work on time even though he should have known his work wasn't really of the caliber our customers expect?  He made it 7 days I think.  

What about the guy who had trouble showing up to work, EVERYDAY, EVERY FUCkin', waitatminute... 10, 9, 8, 7.... okay I'm better now.  Look, if you can't get to work on time, maybe you shouldn't have asked for the job, okay?

Still, considering the gamut of non-hackers that Will has been gracious enough to extend an opportunity to and the amount of time they were allowed to stick it out, three weeks should tell you a lot about how much of a problem this cat was.  It might make you think that we have a bunch of Knuckleheads working here.  What it should do is let you know that while Will has an interest in helping people and offering them opportunities, he has a standard that he will not allow us to fall below.  You can slip, you can fall, but if you don't take the initiative to get back up we're not going to carry any dead weight.  

Cardinal Tattoo has developed a reputation for being the best tattoo establishment for miles around based on the leadership and vision of a man that feels the weight of responsibility for his customers and his actions daily.  Experience has taught him that and he works to teach us that.  We hope the young man (who is no doubt reading this right now) who this post is about can see the error in his ways, turn over a new leaf, and create a better life for himself and his family.  Only then will he be able to show his face around Cardinal Tattoo again.

In the meantime, you can all rest soundly knowing that we currently have the strongest roster of artists (and human beings) working at Cardinal Tattoo that we ever have.  We say that again:  Cardinal Tattoo is, right now, the best it has ever been.

 

KNUCKLEHEAD OF THE WEEK!

We called a guy to confirm his appointment.  He said he'd completely forgotten about it and that his work had transferred him out of state, so he'd need to reschedule.  Even though we had to call HIM, it was a week out from his appointment so we moved his appointment back.  We knew that he might be an issue so we flagged his appointment for additional reminder calls.  

This guy confirmed his appointment four times and then no-call, no-showed on his appointment.  When we called him, he sent us straight to voicemail, twice.

His tattoo's not finished.  Every tattoo he had before he came to Cardinal Tattoo is trash, which is why he came to us in the first place, he wanted something good for a change.  We try not to identify people in these posts, as we're not into public humiliation, just sharing our side of things, but we can say that his tattoo has been featured on this website, so it's reasonable to think it's pretty good.  There wasn't a personal issue either, he was a nice guy even if he was a bit socially awkward, so that doesn't explain his problem.

Our deposit policy doesn't exist to make sure people show up to get their tattoo.  The idea is that people want to get tattooed, not to coerce them into it.  The deposit exists so that people will give us a head's up if they aren't going to be able to make it or they need to reschedule.  It's a stop-gap for people whose lives get the better of them at times, an apology for time wasted.  The fact is that some people are going to show up to their appointments and some people aren't and the amount of the deposit tends to matter very little.

The only difference is how angry people get when they lose their deposit.  

We've been called liars and cheats by people who forgot they had an appointment three days after they confirmed it.  We've had people threaten to sue us for sixty dollars because they didn't bother to tell us they were going on vacation and wouldn't be able to make it to their appointment.  We've had people go on social media and flat out lie to make themselves feel better for being real jerks, and had those same people delete those posts when confronted, without so much as an apology.  Most of the time we don't even bother to engage those people, only if they're persistent.

We don't pretend to understand why this sort of behavior occurs.  

Maybe it's shame at not having the money for a tattoo or cold feet at the lifelong commitment.  Maybe it's an entitlement mentality for people who think they're the only ones who matter in the world.  Maybe it's plain malice, people trying to hurt us by wasting our time, but that doesn't make sense unless you're rich enough or crazy.

All we know is that some people refuse to be held accountable for their actions.  Our deposit policy helps protect us from those people.  Like the guy who said he'd be here on four separate occasions before he didn't show up.

Or the woman that emailed us to blame us for not showing up a week after she confirmed her appointment. 

Or the woman that completely changed her tattoo idea and cussed everyone in the shop because she was being unreasonable.

And that was just this month.

To those of you reading this who can't believe adults would ever act this way, we thank you.  We need more people like you.  We honestly have no idea what makes people behave like this. 

You should say what you do and do what you say.  That means keeping your word.  You should pay what you owe.  If you don't understand why this is the case, please don't come into Cardinal Tattoo.